Return Policy

Any new product can be returned for a full refund or store credit within 30 days of delivery. We offer free and easy returns for all domestic and international orders over —50.00 AED. Please contact Customer Support to schedule the return and receive a prepaid return label. Expedited shipping charges are non-refundable.

For warranty claims or parts replacement, please contact us at support@markobaleno.com , as the process will be different.

• Please allow up to 14 business days from the day the item is delivered in our warehouse to be processed.
• Refunds will be returned to the same form of payment.